Head of Sales Operations, ANZ, Global Sales Operations

Amazon Web Services ("AWS") enables customers of all sizes to run their applications on Amazon’s industry-leading cloud computing infrastructure.

We are looking for a Head of Strategy & Operations for AWS ANZ to help drive long-term growth of the business. The ideal candidate will be a hands-on and motivated self-starter who is passionate about using data and has a track record of leadership to help us measure and run every area of the business and influence decision-making. In this role, the ANZ Head of Strategy & Operations will develop and execute the ANZ strategy, continuously evolve forecasting models, analyze historic results, and make business recommendations and decisions based on those analyses – all in an environment of rapid growth and increasing complexity.

Considered to be the COO to the MD of ANZ and a member of the AWS ANZ leadership team, this role will develop, implement, and manage the business processes, systems, reports, and strategies that optimize business functions to meet organizational goals and initiatives. The ANZ Head of Strategy & Operations will also work with cross-functional teams to own and drive the management of business cadences. In the fast growing ANZ business, you will have the capacity to absorb and lead change through your direct team, as well as by earning trust and influencing others across the ANZ business.

The role drives improvements and updates to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data for our customers. This position also manages the initial proposal, administration, and execution of the region's targets and goals, headcount plans, including market segmentation, evolving and driving various demand generation campaigns, and proposing improvements to the business to increase its effectiveness in driving desired results.

The successful candidate must be able to roll up their sleeves and work directly with models and data. You will be passionate about your work, detail-oriented, analytical, and have excellent problem-solving abilities.

You will have superb communication and customer-relationship skills, analytics insight, and be a passionate advocate for customers to other internal stakeholders. Active collaboration with sales and functional teams will be crucial to the effective execution of these responsibilities. The successful candidate will help drive towards simple, scalable solutions to difficult problems, have a track record of building high performing teams, strong project management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.

Key job responsibilities
Your role will entail:
- Being a key partner of the Managing Director of AWS ANZ, supporting or representing them when needed.
- Working with senior leadership to define ANZ’s strategy and run the management cadence for the business.
- Collaborating on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions.
- Leading ANZ-wide initiatives and be an active member of the ANZ leadership team.
- Leading the initial proposal of annual goals, budgeting, and ongoing forecasting processes.
- Leading the development and provision of routine and ad-hoc analytics reports to senior management regarding Business Development initiatives, customer segment performance, and performance against goals. Ensure these reports contribute to business insights and decision-making, and minimize overall report burden. - Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience in business-process design
- Experience rapidly growing an organization and attracting, hiring, and maintaining top talent
- Experience working within a high-growth, technology company
- Master's degree or equivalent

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.