AV Engineer, Events

<h3>About the Position</h3> <p>We are looking for an Audio/Visual (AV) Engineer with an events focus to lead the technical execution and user experience for in-house events across our New York office. While technical execution is important in this role, we also need someone process oriented and a programmatic thinker. As our event volume grows—with tech-supported events increasing approximately 25% year over year—we need a dedicated role to own the end-to-end event experience for everyone involved.</p> <p>In this role, alongside coordinating all event processes and logistics, you will act as the technical director for events held in our auditoriums, classrooms, multi-purpose rooms, and offsite locations. You'll partner with event organizers to understand their vision and translate it into a seamless run of show, creating exceptional experiences for both in-person and remote participants.&nbsp;</p> <p>You'll oversee technical delivery and vendor management while driving continuous improvement and scalable standards across our global offices.</p> <p>In addition to driving event operations, you'll flex into other areas as needed, such as conference room support, deployments, or project work.</p> <p>Additional responsibilities of this role will include:</p> <ul> <li>Overseeing end-to-end technical delivery of campus events: town halls, presentations, hybrid meetings, social events, and offsites</li> <li>Coordinating setup, operation, and strike of AV equipment for events</li> <li>Managing day-to-day operations of contingent AV event technicians and operators</li> <li>Troubleshooting and acting as the main technical escalation for event-related AV issues</li> <li>Partnering with our Managed Service Provider to ensure adequate staffing levels and skill coverage, defining SLAs, and holding vendors accountable to quality standards</li> <li>Managing scheduling, resource allocation, and workload distribution across events</li> <li>Providing feedback on AV system design based on user needs and recurring issues, and recommending AV technology investments for event spaces</li> <li>Supporting scheduling, coordinating, and metrics collection for event forecasting</li> <li>Developing and maintaining runbooks and technical workflows for common event scenarios, documenting best practices and technical standards for global replication, and building training materials and playbooks for other office locations</li> <li>Creating a measurement framework for event quality and user satisfaction</li> </ul> <h3>About You</h3> <ul> <li>Have 7+ years of experience in AV event production, live events, or a similar role</li> <li>Have strong technical production skills and experience operating and troubleshooting complex AV systems in a hybrid event environment</li> <li>Experience operating and supporting Crestron, Extron, NDI, Shure, Biamp, Dante, and Cisco video conferencing solutions</li> <li>Comfortable supporting collaboration platforms such as Zoom, Webex, and MS Teams and video distribution platforms</li> <li>Have excellent interpersonal skills; able to translate user vision into technical execution and provide a holistic support experience</li> <li>Experience with managing vendor relationships and contingent workers</li> <li>Able to multitask and manage multiple competing priorities under event pressure</li> <li>Understand networking fundamentals (e.g., VLANs, subnetting, basic routing)</li> <li>Willing and able to travel to other offices as needed</li> </ul> <p><em>If you're a recruiting agency and want to partner with us, please reach out to </em><a href="mailto:agency-partnerships@janestreet.com"><em>agency-partnerships@janestreet.com</em></a><em>.</em></p>