Product Data Operations Program Manager

The Product Data Operations team plays a critical role in product development at Meta. The team provides data and insights that power machine learning and AI at the core of all Meta products. The team partners closely with product and provides the human operational rigor required to develop some of the most advanced technology at Meta. As a Program Manager on the PDO team, you are responsible for managing data labeling and annotation programs end-to-end. You will also be responsible for driving data labeling automation via LLMs, and implementing a human-driven eval process to monitor LLM quality. Additionally, you are responsible for proactively surfacing insights and providing recommendations for product improvement, and actively engaging with colleagues and partners to enhance operational processes across the organization. You will be required to showcase demonstrated leadership, project management, problem solving, and communication skills to both internal and external colleagues at scale.

Product Data Operations Program Manager Responsibilities

• Manage multiple data labeling and LLM eval projects end-to-end
• Own project success metrics and timelines, including management of data quality
• Directly manage the workflows and metrics of vendor and contractor teams responsible for data labeling and LLM evaluation
• Work cross-functionally to build datasets that support Product and Engineering, while collecting and analyzing results
• Help establish team goals and work with multiple stakeholders on strategies for executing, measuring progress, and reporting results
• Engage in strategic discussions to identify problems while measuring and improving the quality of workflows
• Identify opportunities to improve tooling and implement scalable solutions

Minimum Qualifications

• Currently has, or is in the process of obtaining a Bachelor's degree in a directly related field, or equivalent practical experience. Degree must be completed prior to joining Meta
• 3+ years of industry experience in a consumer-oriented product environment, consulting, or operations role
• Experience working independently and a track record of taking initiative
• Communication, presentation, and project management reporting experience
• Experience analyzing and solving problems
• Experience with Excel or Google Sheets

Preferred Qualifications

• Understanding of Facebook and Instagram products
• Experience working with data sets
• Experience with LLMs and evaluation techniques
• Experience with SQL
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

For those who live in or expect to work from California if hired for this position, please click here for additional information.

United States of America: $99,000/year to $144,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.